No, you do not have to be home when we clean, but we do need access to your home for us to clean it. Customers sometimes give us a key, door or garage code, or an onsite location for the key.
Yes, scheduling an appointment online is available. We will call or email you about what service you are requesting the first time and then after that recurring service, and payment options will be available.
We do clean homes with pets. We ask that animals that are aggressive are put away as we clean. We do not clean animal feces neither do we clean their beds or cages.
No, we will bring everything that is needed to clean your home or business. We prefer to use our products and equipment. At your request, we can use your products and equipment to clean your home.
We will return to correct any discrepancies within 24 hours. Just inform us the day of service or the following day.
We try our best to clean your home or business correctly the first time.
Our prices vary upon the size of your home or business, the service, and frequency of services you request. Contact us for an estimate or review our estimated price chart.
- Orange Park
- Ponte Vedra
- Ponte Vedra Beach
- Saint Johns
- Fernandina Beach
We offer discounts for seniors and homes with disabled personnel.
We will occasionally have promotions for regular and new clients.
Yes, we are committed to using products that are good for you, your family, employees and your pets.
Green cleaning is an option that you may request but may not be necessary because we try to use the best products for your home or business environment.
The time it takes to clean each home or business can vary due to many different factors, such as the size of the home or business, services, the condition of the home or business and so forth. Expect it to take at least 2 hours for initial cleans until we get your home or business up to good standards.
It may take more than one clean to get your home or business to the point of just maintaining.
Yes, we are insured to protect our clients and our business.
Yes, our employees go through an extensive background check and a detailed interviewing process to make sure that we are getting the right people to serve our customers and join our team.
Don’t worry we take extra precautions for people with pet allergies. Please mention any pet allergies when setting up an appointment.
Tipping our cleaners is up to you, but they are paid in full for their service by the company.
Yes, you can reschedule an appointment. We ask that you give us a 24-hour notice of your cancellation. If you do not cancel within 24-hours on more than a few occasions, we will ask for a non-refundable down payment upon setting up your next appointment.
No, we do not give refunds. We’ll be back to fix any issues when you call within 24 hours. We guarantee customer satisfaction.
At your request, we can assign certain team members to clean your home. However, there may be outside factors, such as, availability, illnesses or employment status, which may prevent this. All our team members are trained to provide the same quality services.
Yes, we use HEPA filters in our vacuums we also use high standard commercial vacuums.
Yes, some of our cleaning services we complete at night.
At the time of service, full payment is due. Cash, personal check, credit or debit cards are accepted.